Shipping & Delivery Policy
Mirai Logistics' Shipping & Delivery Policy is designed to provide comprehensive, reliable,
and customer-friendly logistics solutions for a wide range of needs, ensuring a seamless experience from pickup
to delivery. The policy emphasizes efficiency, safety, and transparency in all operations, reflecting the
company’s commitment to high-quality service.
1. Nationwide Coverage and Doorstep Pickup
Mirai Logistics offers nationwide delivery services, covering even remote areas with the
help of partnerships with leading logistics providers such as Xpressbees, Bluedart, Shree Maruti Courier,
Delhivery, DTDC, and Trackon. Customers benefit from free doorstep pickup, eliminating the need to travel to
service points to send parcels. This convenience is extended to both individual users and businesses, ensuring
ease of use for all.
2. Real-Time Tracking and Customer Support
Transparency is a cornerstone of Mirai Logistics' services. Customers can access real-time
tracking to monitor their shipments at every stage, ensuring peace of mind and minimizing uncertainties. The
company also provides 24/7 customer support, allowing users to resolve queries or address issues promptly.
Whether it’s a question about delivery timelines or assistance with tracking updates, the support team is always
available.
3. Flexible Payment Options
Understanding the diverse needs of its clientele, Mirai Logistics provides flexible payment
terms, including cash-on-delivery (COD) and freight-on-delivery (FOD) . These options are particularly
advantageous for e-commerce businesses, allowing them to collect payments conveniently. Customers can also opt
for monthly or weekly payment cycles, making the service adaptable for frequent users and large-scale
operations.
4. Safe Handling and Insurance
The safety of parcels is paramount. Mirai Logistics ensures secure handling of shipments to
prevent damage or loss. Additionally, high-value shipments are insured, giving customers added confidence when
shipping expensive or fragile items. From packing to transit, every step is managed with care to uphold quality
and reliability.
5. Express Delivery and Bulk Shipping
For time-sensitive shipments, Mirai Logistics offers express delivery services , ensuring
parcels reach their destination as quickly as possible. Businesses that deal with large-scale operations can
take advantage of bulk shipping solutions , which are cost-effective and efficient. These services cater to a
variety of sectors, including retail, manufacturing, and personal courier needs, ensuring tailored solutions for
every client.
6. Support for Cross-Border Logistics
In addition to domestic shipping, Mirai Logistics facilitates international deliveries for
clients with global needs. This includes streamlined customs processes, secure packaging for long-distance
transit, and options for express international shipping. Cross-border services are designed to meet the growing
demands of businesses looking to expand their operations globally.
7. Returns Management and Dispute Resolution
Mirai Logistics simplifies the process of managing returns, which is crucial for e-commerce
businesses. The policy includes clear guidelines for handling returns, ensuring both the sender and recipient
have a hassle-free experience. In cases of disputes or delivery issues, the company prioritizes prompt
resolution to maintain customer satisfaction and trust.
8. Value-Added Services
The company also provides value-added services such as pickup scheduling, tracking alerts,
and payment reconciliation , ensuring end-to-end convenience. These features cater to modern business
requirements, allowing companies to focus on growth while logistics are managed seamlessly.
9. Commitment to Sustainability
Mirai Logistics integrates sustainable practices into its operations, such as optimized
routing to reduce carbon footprints and eco-friendly packaging options. These initiatives align with the
company’s responsibility toward environmental conservation while delivering excellent service.
10. Customer-Centric Approach
At the core of Mirai Logistics' Shipping & Delivery Policy is its commitment to customer
satisfaction. Whether it's for individuals sending personal parcels or businesses managing large-scale supply
chains, the policy is designed to address unique needs with tailored solutions. The focus is on building
long-term relationships through reliable service, transparent processes, and consistent delivery performance.
By combining advanced technology, strategic partnerships, and a customer-first philosophy,
Mirai Logistics ensures a seamless shipping experience. Its services are designed to meet the challenges of
modern logistics, offering convenience, speed, and dependability at every step. This holistic approach makes
Mirai Logistics a preferred choice for personal and business shipping needs.
